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What this job is

An Order Clerk processes purchase orders, sales orders, and customer requisitions in a commercial or retail environment, using enterprise resource planning (ERP) systems to record, track, and coordinate order fulfilment. They liaise between customers, warehouse, and dispatch teams to ensure accurate order entry, timely processing, and correct delivery of goods. The role requires attention to detail, knowledge of inventory management systems, and compliance with organisational procurement policies.

Pay

A$1,553 a week

This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.

Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.

What this role asks for

  • Attention to Detailcore
  • Basic Arithmetic and Numerical Accuracycore
  • Customer Order Trackingcore
  • Data Entry and Accuracycore
  • ERP and Inventory Systemscore
  • Invoice Matching and Reconciliationcore
  • Microsoft Excel Data Managementcore
  • Purchase Order Processingcore
  • Record Managementcore
  • Stock Reconciliationcore
  • Supplier Communicationcore
  • Time Management and Prioritisationcore
  • Verbal Communicationcore
  • Written Communicationcore
  • Freight Coordination
  • Microsoft Office Suite Proficiency
  • Report Writing
  • Returns Processing
  • Telephone Etiquette
  • Workflow Queue Management

Read the full role profile