Could you become a Post Office Manager?
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Demand steady
What this job is
A Post Office Manager oversees the daily operations of an Australia Post branch or licensed post office, managing staff, customer service, financial transactions, and compliance with postal and retail regulations. They ensure mail sorting and dispatch meet delivery targets, supervise counter and parcel handling operations, and maintain safe working practices. The role involves budget management, performance reporting to Australia Post, and liaison with the local community and corporate clients.
Pay
A$1,620 a week
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
What this role asks for
- Acquire licence for selling tobacco productscore
- Attention to Detailcore
- Complaint Handlingcore
- Customer Needs Assessmentcore
- Data Entry and Accuracycore
- Inventory Trackingcore
- Maintain relationship with customerscore
- Maintain relationship with supplierscore
- Oversee promotional sales pricescore
- Policy and Procedure Adherencecore
- Problem Solvingcore
- Provide information to customers on tobacco productscore
- Record Managementcore
- Regulatory and Legislative Awarenesscore
- Sales activitiescore
- Set up pricing strategiescore
- Team Collaborationcore
- Tobacco brandscore
- Verbal Communicationcore
- Workflow Prioritisationcore
- Workload Self-Managementcore
- Written Communicationcore
- Adhere to organisational guidelines
- Basic Arithmetic and Numerical Accuracy
- Conflict Resolution
- Digital Literacy
- Employment law
- Escalation Management
- Invoicing and Billing Administration
- Manage budgets
- Manage staff
- Maximise sales revenues
- Measure customer feedback
- Multitasking
- Obtain relevant licences
- Order supplies
- Perform procurement processes
- Process Improvement Identification
- Recruit employees
- Rostering and Scheduling Support
- Stock Counting and Stocktake
- Study sales levels of products
- Supplier Communication
- Use different communication channels