Could you become a Receptionist (General)?
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Demand steady
What this job is
A receptionist manages the front-of-office interface for a workplace, handling visitor arrival, telephone routing, and administrative triage. They maintain appointment schedules, process incoming mail and parcels, and ensure compliance with workplace security and data protection protocols. The role bridges client-facing customer service with back-office administrative support across diverse industry sectors.
Pay
A$1,229 a week
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
What this role asks for
- Active Listeningcore
- Appointment Schedulingcore
- Attention to Detailcore
- Confidentiality and Privacy Compliancecore
- Customer Needs Assessmentcore
- Data Entry and Accuracycore
- Email Managementcore
- Inbound Call Handlingcore
- Microsoft Office Suite Proficiencycore
- Multitaskingcore
- Record Managementcore
- Telephone Etiquettecore
- Time Management and Prioritisationcore
- Verbal Communicationcore
- Written Communicationcore
- Complaint Handling
- Cultural Awareness and Sensitivity
- Digital Literacy
- Empathy and Emotional Intelligence
- Policy and Procedure Adherence
- Stakeholder Communication
- Workload Self-Management