Could you become a Sales Assistant (General)?
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Demand steady
What this job is
Sales assistants help customers in shops and retail environments. The core work involves greeting customers, answering questions about products, processing sales at the register, and keeping the shop floor tidy and stocked. Some roles include handling returns, managing stock, or working toward sales targets. The work is hands-on and people-facing, with most shifts spent on your feet and in direct contact with the public.
Pay
A$1,241 a week
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
What this role asks for
- Active Listeningcore
- Adaptability and Flexibilitycore
- Attention to Detailcore
- Basic Arithmetic and Numerical Accuracycore
- Characteristics of productscore
- Customer Complaint Resolutioncore
- Customer Needs Assessmentcore
- Empathy and Emotional Intelligencecore
- Multitaskingcore
- Objection Handlingcore
- Policy and Procedure Adherencecore
- Team Collaborationcore
- Upselling and Cross-Sellingcore
- Verbal Communicationcore
- Conflict De-escalation
- Cultural Awareness and Sensitivity
- Customer Order Tracking
- Data Entry and Accuracy
- Digital Literacy
- Inventory Tracking
- Returns Processing
- Stock Counting and Stocktake
- Time Management and Prioritisation