Could you become a Technical Sales Representative?
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Demand steady
What this job is
Technical Sales Representatives sell products or services where the buyer needs a detailed explanation before committing. This could mean selling industrial machinery, scientific instruments, software systems, medical devices, or engineering components. The core task is translating technical specifications into plain business benefits for the customer. You need enough product knowledge to answer hard questions on the spot, and enough commercial skill to close a deal. The role is different from general sales because the product itself is the complexity, and the representative is expected to understand it deeply.
Pay
A$2,596 a week
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
What this role asks for
- Active Listeningcore
- Characteristics of productscore
- Characteristics of servicescore
- Complaint Handlingcore
- CRM System Operationcore
- Customer Needs Assessmentcore
- Customer Success Planningcore
- Empathy and Emotional Intelligencecore
- Onboarding New Clientscore
- Problem Solvingcore
- SLA and KPI Adherencecore
- Stakeholder Communicationcore
- Time Management and Prioritisationcore
- Verbal Communicationcore
- Written Communicationcore
- Churn Risk Identification
- Data Entry and Accuracy
- Email Management
- Escalation Management
- Feedback Collection and Actioning
- Microsoft Office Suite Proficiency
- Multichannel Customer Support