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Could you become a Transport Revenue Officer?

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What this job is

A transport revenue officer works on public transport, checking that passengers have a valid ticket or travel card and any concession they claim. Where a passenger has no valid ticket, or behaves in an unsafe or disruptive way, the officer may issue a fine. Transport revenue officers also help passengers with ticket, route and timetable questions, watch for safety and security problems, and work with police on fare evasion and passenger safety. Officers usually work under powers given by state or territory transport law, and the work is done out on the network rather than in an office.

Pay

A$1,862 a week

This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.

Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.

What this role asks for

  • Attention to Detailcore
  • Basic Arithmetic and Numerical Accuracycore
  • Complaint Handlingcore
  • Data Entry and Accuracycore
  • Invoice Matching and Reconciliationcore
  • Invoicing and Billing Administrationcore
  • Microsoft Office Suite Proficiencycore
  • Policy and Procedure Adherencecore
  • Problem Solvingcore
  • Record Managementcore
  • Regulatory and Legislative Awarenesscore
  • Report Writingcore
  • Verbal Communicationcore
  • Written Communicationcore
  • Check official documents
  • Confidentiality and Privacy Compliance
  • Correspondence Drafting
  • Escalation Management
  • Microsoft Excel Data Management
  • Negotiation
  • Reporting and Analytics
  • Stakeholder Communication
  • Time Management and Prioritisation
  • Verification and Authentication

Read the full role profile