Facilities Administrator

A Facilities Administrator manages the day-to-day operations of buildings and facilities in an organisation, coordinating maintenance schedules, managing contractors, and ensuring compliance with workplace health and safety standards. They maintain asset registers, process work orders, and liaise between facility users and service providers to keep buildings functional and safe.

Schedule and coordinate preventive maintenance activities for building systems including HVAC, electrical, and plumbing infrastructure. Process and track work orders from staff and building occupants using facilities management software. Maintain asset registers and equipment records for all facility infrastructure and chattels. Obtain competitive quotes from contractors and service providers for maintenance and repairs. Monitor compliance with Work Health and Safety Act 2011 requirements including fire safety, emergency procedures, and hazard management. Coordinate with building service providers such as cleaners, security firms, and waste management contractors. Conduct routine facility inspections and document defects, maintenance needs, and safety hazards. Manage facility budgets by tracking expenditure on maintenance, utilities, and contractor services against approved allocations.

The standard entry pathway requires a Certificate II or III (ABS skill level 4). Specific qualification requirements vary by employer and state. Some employers may accept equivalent experience. Check yourcareer.gov.au for available courses and dewr.gov.au/skills-reform/free-tafe for subsidised training options.

You'll spend a lot of time chasing contractors who don't show up, dealing with angry staff whose coffee machines are broken, and doing paperwork instead of solving problems. Pay growth is often limited unless you move into management. It's reactive firefighting most days.

Jobs concentrate in major metros where large office buildings, shopping centres, hospitals and universities need facilities teams. Some roles in regional cities with big employers. Very few remote opportunities since you need to be on-site inspecting buildings and coordinating contractors regularly.

Published for ANZSCO unit group 5999, the wider group this job sits in, not for this job on its own.

This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.

Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.

• Attention to Detailcore
• Data Entry and Accuracycore
• Electronic Document Managementcore
• Email Managementcore
• Incident Reportingcore
• Invoicing and Billing Administrationcore
• Manage budgetscore
• Manage contractscore
• Manage maintenance operationscore
• Microsoft Office Suite Proficiencycore
• Policy and Procedure Adherencecore
• Purchase Order Processingcore
• Record Managementcore
• Stakeholder Communicationcore
• Supplier Communicationcore
• Time Management and Prioritisationcore
• Verbal Communicationcore
• Written Communicationcore
• Adapt communication style according to recipient
• Correspondence Drafting
• Invoice Matching and Reconciliation
• Problem Solving
• Process Documentation
• Process Improvement Identification
• Regulatory and Legislative Awareness
• Risk Identification
• Rostering and Scheduling Support
• Team Collaboration
• Workload Self-Management

• ABS OSCA 2024, occupation definition and task statements
• ABS Survey of Employee Earnings and Hours, May 2025, customised report.
• ABS, 2021 Census of Population and Housing based on usual place of residence (Custom Report). OSCA Experimental Estimates.

Role data is drawn from official Australian Government sources, and each figure names where it comes from. Where a role is not in the ABS classification, the page shows no government figures for it. Data may not reflect every local variation.

Where our numbers come from.

Last updated: 30 October 2026