Our code 611311-b

Collections Officer

Automated reminders and payment plans are reducing routine collections work in many teams. Hardship conversations and complex negotiations tend to stay human-led.

Education
Year 12

Australian data

ANZSCO code
611311-bABS
AU employment
14,2002021 Census
5-year outlook
DeclineJSA 2025

The data.

Key employment and risk indicators for Collections Officer in Australia.

Collections Officer

Our code 611311-b · Customer Operations

AU employment
TBC

Automated reminders and payment plans are reducing routine collections work in many teams. Hardship conversations and complex negotiations tend to stay human-led.

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Last updated: 1 June 2026