Amusement Centre Manager
An Amusement Centre Manager oversees the daily operations of amusement venues including arcades, entertainment complexes, and gaming centres in Australia. They manage staff, maintain equipment and facilities, ensure compliance with liquor licensing and gaming machine regulations, and monitor financial performance to achieve revenue targets and customer satisfaction.
What this job is
An Amusement Centre Manager oversees the daily operations of amusement venues including arcades, entertainment complexes, and gaming centres in Australia. They manage staff, maintain equipment and facilities, ensure compliance with liquor licensing and gaming machine regulations, and monitor financial performance to achieve revenue targets and customer satisfaction.
Are employers advertising this role?
Rising, up 37.7% over 5 years
Counted across a group of similar roles. These are three-month rolling averages of online job advertisements, not filled positions.
Source: Jobs and Skills Australia, Internet Vacancy Index.
Day-to-day
Roster and schedule staff across shifts, including attendants, technicians, and customer service personnel. Monitor compliance with state gaming machine regulations and NSW/Victorian gaming legislation relevant to the venue type. Conduct daily venue inspections to ensure equipment safety, cleanliness, and operational readiness of arcade machines, simulators, or gaming equipment. Manage gaming machine installation, removal, and compliance audits in liaison with gaming regulators and machine suppliers. Process cash reconciliation from gaming machines, amusement equipment, and point-of-sale systems daily. Review financial performance reports including revenue by machine, category, or game type against budgets and KPIs. Respond to customer complaints and manage dispute resolution, particularly regarding gaming machine payouts or malfunctions. Conduct staff training on customer service, equipment operation, problem gambling awareness, and workplace health and safety procedures.
Who does this now
About 1,400 people worked in this occupation across Australia at the 2021 Census.
Is it steady
Demand forecasting and roster optimisation are partly automated. Scenario planning, stakeholder negotiation and real-time adjustments tend to stay human-led.
What this role asks for
Diploma, advanced diploma or associate degree (ABS skill level 2)
Can employers fill these jobs
Employers hiring for this occupation were generally able to find suitable applicants in 2025. This measures how hard employers found it to fill jobs. It is not a count of jobs, and it does not say whether the occupation is growing.
Source: Jobs and Skills Australia, Training Occupation Pathways dataset, March 2026, version 1.0
Jobs and Skills Australia defines an occupation-ready qualification as:
Completing this qualification will provide the skills and knowledge to undertake this occupation. Further training and experience may be required to meet specific industry requirements including licensing and registration.
Jobs and Skills Australia, Training Occupation Pathways dataset, March 2026, version 1.0
Requirements
The standard entry pathway requires a diploma, advanced diploma or associate degree (ABS skill level 2). Specific qualification requirements vary by employer and state. Some employers may accept equivalent experience. Check yourcareer.gov.au for available courses and dewr.gov.au/skills-reform/free-tafe for subsidised training options.
The honest hard part
You'll be caught between gaming regulators and venue owners constantly. State gaming laws are strict and change often, and you're personally liable if your venue breaches them. The job also involves managing problem gambling complaints and knowing customers are losing money on machines you oversee, which weighs on some people.
Where the jobs are
Regional Australia has fewer venues. Most positions don't exist in rural areas. Gaming regulation varies by state, so you'd need to relocate or retrain if moving between states.
Pay
Published for ANZSCO unit group 1491, the wider group this job sits in, not for this job on its own.
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
Skills
- Complaint Handlingcore
- Conflict Resolutioncore
- Customer Needs Assessmentcore
- Incident Reportingcore
- Invoicing and Accounts Receivablecore
- Multitaskingcore
- Policy and Procedure Adherencecore
- Problem Solvingcore
- Risk Identificationcore
- Rostering and Scheduling Supportcore
- Team Collaborationcore
- Time Management and Prioritisationcore
- Verbal Communicationcore
- Adaptability and Flexibility
- Basic Arithmetic and Numerical Accuracy
- Digital Literacy
- Feedback Collection and Actioning
- Goal Setting and Planning
- Process Improvement Identification
- Regulatory and Legislative Awareness
- Workload Self-Management
- Written Communication
Which of these do you have?
Tick the ones you haveCommon questions
Sources
- ABS OSCA 2024, occupation definition and task statements
- ABS Survey of Employee Earnings and Hours, May 2025, customised report.
- ABS, 2021 Census of Population and Housing based on usual place of residence (Custom Report). OSCA Experimental Estimates.
Role data is drawn from official Australian Government sources, and each figure names where it comes from. Where a role is not in the ABS classification, the page shows no government figures for it. Data may not reflect every local variation.
Last updated: 30 October 2026
Want a hand with what comes next? The 12-week Sprint covers your resume, LinkedIn and interview practice, with up to three coach reviews of a targeted resume or an application from an Australian career coach, for A$299 paid once. Before you decide anything, you can read who we are or send us a question.