Fitness Centre Manager

A Fitness Centre Manager oversees the day-to-day operations of a gym, health club, or fitness facility in Australia, managing staff, members, facilities, and budget to ensure safe and profitable service delivery. They are responsible for maintaining equipment, scheduling classes, ensuring compliance with health and safety regulations, and driving member retention and revenue growth.

Recruit, train, and supervise fitness instructors, personal trainers, and administrative staff in accordance with Australian workplace relations legislation. Schedule group fitness classes, personal training sessions, and facility bookings using membership management software. Monitor and maintain fitness equipment including cardio machines, weights, and resistance training apparatus to meet Australian Standards and safety requirements. Implement and enforce health and safety protocols including incident reporting, hazard identification, and first aid readiness in line with Safe Work Australia guidelines. Process membership applications, payments, and cancellations via point-of-sale and membership database systems. Conduct inductions for new members covering facility rules, equipment use, and emergency procedures. Manage the facility budget including revenue forecasting, expense control, and pricing strategy to meet financial performance targets. Prepare and lodge relevant compliance documentation with local councils regarding food preparation (if applicable), duty of care, and building safety standards.

The standard entry pathway requires a diploma, advanced diploma or associate degree (ABS skill level 2). Specific qualification requirements vary by employer and state. Some employers may accept equivalent experience. Check yourcareer.gov.au for available courses and dewr.gov.au/skills-reform/free-tafe for subsidised training options.

The job is relentless customer-facing work mixed with admin, shift coverage (early opens, late closes), and liability stress if someone gets injured. Staff turnover is constant.

Suburban shopping centres and local councils run community facilities too. Regional towns have fewer options and smaller facilities. The fitness industry clusters around population centres. Remote work is non-existent for this role.

Published for ANZSCO unit group 1491, the wider group this job sits in, not for this job on its own.

This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.

Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.

• Complaint Handlingcore
• Conflict Resolutioncore
• Customer Needs Assessmentcore
• Goal Setting and Planningcore
• Incident Reportingcore
• Invoicing and Accounts Receivablecore
• Policy and Procedure Adherencecore
• Problem Solvingcore
• Reporting and Analyticscore
• Risk Identificationcore
• Rostering and Scheduling Supportcore
• Team Collaborationcore
• Time Management and Prioritisationcore
• Verbal Communicationcore
• Written Communicationcore
• Award Interpretation
• Feedback Collection and Actioning
• Health Terminology Literacy
• Leave Management
• Microsoft Office Suite Proficiency
• Negotiation
• Onboarding New Clients
• Process Improvement Identification
• Regulatory and Legislative Awareness
• Upselling and Cross-Selling

• ABS OSCA 2024, occupation definition and task statements
• ABS Survey of Employee Earnings and Hours, May 2025, customised report.
• ABS, 2021 Census of Population and Housing based on usual place of residence (Custom Report). OSCA Experimental Estimates.

Role data is drawn from official Australian Government sources, and each figure names where it comes from. Where a role is not in the ABS classification, the page shows no government figures for it. Data may not reflect every local variation.

Where our numbers come from.

What Fitness Centre Manager workers move into, from ten years of tax records.

Last updated: 30 October 2026