Cyber Security Operations Coordinator

A Cyber Security Operations Coordinator monitors and responds to security incidents within an organisation's information systems, using specialised tools and procedures to detect threats, escalate critical events, and maintain security event logs. They work within a Security Operations Centre (SOC) or equivalent function, analysing alerts, documenting incidents, and coordinating with IT and security teams to contain and remediate breaches. The role requires detailed knowledge of security monitoring platforms, network protocols, and incident response workflows to support the organisation's defence against cyber threats.

Monitor security information and event management (SIEM) platforms for alerts, anomalies, and indicators of compromise across network infrastructure. Analyse security alerts and logs to determine authenticity, severity, and potential impact on systems and data. Escalate confirmed security incidents to senior analysts and incident response teams using defined severity matrices and urgency protocols. Document incident details in security ticketing systems including timeline, affected systems, initial findings, and actions taken. Respond to and contain identified security incidents by isolating affected systems, disabling compromised accounts, or blocking malicious traffic under guidance. Maintain and review firewall logs, intrusion detection system (IDS) alerts, and access logs to identify suspicious patterns or breach attempts. Generate daily or weekly security event reports and dashboards summarising incident volumes, types, and trends for management review. Verify compliance with organisation security policies and relevant regulatory requirements such as Australian Privacy Principles (APP) and relevant Australian Government Information Security Manual (ISM) controls where applicable.

The standard entry pathway requires a bachelor degree or higher (ABS Skill Level 1). Specific qualification requirements vary by employer and state. Some employers may accept equivalent experience. Check yourcareer.gov.au for available courses and dewr.gov.au/skills-reform/free-tafe for subsidised training options.

You'll spend long stretches staring at dashboards hunting for real threats buried in thousands of false alarms. The job is repetitive and mentally draining: most alerts are noise. You're also stuck in a junior role with limited upward movement unless you commit to further certifications (CISSP, CEH) and specialised training. SOC burnout is real, and you won't earn senior-level money without jumping to analyst or architect roles.

Regional areas have very few dedicated SOC roles. Most positions are office-based in city centres, though some larger organisations offer hybrid arrangements. Remote SOC work is uncommon because organisations prefer in-person monitoring during incidents.

Published for ANZSCO unit group 2621, the wider group this job sits in, not for this job on its own.

This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.

Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.

• Attention to Detailcore
• Confidentiality and Privacy Compliancecore
• Escalation Managementcore
• Incident Reportingcore
• Policy and Procedure Adherencecore
• Problem Solvingcore
• Process Documentationcore
• Quality Assurance Monitoringcore
• Regulatory and Legislative Awarenesscore
• Report Writingcore
• Reporting and Analyticscore
• Risk Identificationcore
• SLA and KPI Adherencecore
• Stakeholder Communicationcore
• Verification and Authenticationcore
• Workflow Prioritisationcore
• Cloud monitoring and reporting
• Cloud technologies
• Continuous Learning and Upskilling
• Microsoft Teams Collaboration
• Power BI Reporting and Dashboards
• Process Improvement Identification
• Research and Analysis
• ServiceNow IT Service Management
• Team Collaboration
• Time Management and Prioritisation
• Written Communication

• ABS OSCA 2024, occupation definition and task statements
• ABS Survey of Employee Earnings and Hours, May 2025, customised report.
• ABS, 2021 Census of Population and Housing based on usual place of residence (Custom Report). OSCA Experimental Estimates.

Role data is drawn from official Australian Government sources, and each figure names where it comes from. Where a role is not in the ABS classification, the page shows no government figures for it. Data may not reflect every local variation.

Where our numbers come from.

Last updated: 30 October 2026