Web Administrator
A Web Administrator manages the day-to-day operation, maintenance, and performance of organisational websites and web applications hosted on company or cloud-based servers. They monitor system uptime, apply security patches, manage user access, troubleshoot technical issues, and ensure compliance with web accessibility standards and Australian privacy legislation.
What this job is
A Web Administrator manages the day-to-day operation, maintenance, and performance of organisational websites and web applications hosted on company or cloud-based servers. They monitor system uptime, apply security patches, manage user access, troubleshoot technical issues, and ensure compliance with web accessibility standards and Australian privacy legislation. This role sits between web developers who build sites and infrastructure teams who manage underlying servers.
Are employers advertising this role?
Falling, down 48.0% over 5 years
Counted across a group of similar roles. These are three-month rolling averages of online job advertisements, not filled positions.
Source: Jobs and Skills Australia, Internet Vacancy Index.
Day-to-day
Monitor website and application uptime using monitoring tools, alerting on outages and investigating root causes. Apply security patches and software updates to web servers, content management systems (CMS), and plugins to address vulnerabilities. Configure and manage user accounts, roles, and permissions within CMS platforms such as WordPress, Drupal, or Joomla. Perform regular backups of website databases and files using backup solutions, and test restore procedures. Audit website compliance with Australian Accessibility Standards (based on WCAG 2.1) and remediate non-conforming content. Review website logs and analytics to identify performance bottlenecks, failed requests, and suspicious access patterns. Manage SSL/TLS certificates, domain registrations, and DNS records to ensure secure connections and correct routing. Configure web server settings (Apache, Nginx) including virtual hosts, caching rules, and authentication protocols.
Who does this now
About 2,200 people worked in this occupation across Australia at the 2021 Census.
What this role asks for
Diploma, advanced diploma or associate degree (ABS skill level 2)
Can employers fill these jobs
Employers hiring for this occupation were generally able to find suitable applicants in 2025. This measures how hard employers found it to fill jobs. It is not a count of jobs, and it does not say whether the occupation is growing.
Requirements
The standard entry pathway requires a diploma, advanced diploma or associate degree (ABS skill level 2). Specific qualification requirements vary by employer and state. Some employers may accept equivalent experience. Check yourcareer.gov.au for available courses and dewr.gov.au/skills-reform/free-tafe for subsidised training options.
The honest hard part
You'll be on-call for outages at odd hours (nights, weekends, holidays) and responsible when sites go down. The work is reactive firefighting rather than creative. Pay caps out below what developers earn, and you're caught between developers' demands and server teams' constraints with little control over either. Automation is slowly eating routine tasks.
Where the jobs are
Regional opportunities exist but are sparse. Some roles offer remote work, especially with cloud-first organisations, but many require on-site presence for emergency response.
Pay
Published for ANZSCO unit group 3131, the wider group this job sits in, not for this job on its own.
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
Skills
- Attention to Detailcore
- Digital Literacycore
- Electronic Document Managementcore
- Incident Reportingcore
- Microsoft SharePoint Administrationcore
- Policy and Procedure Adherencecore
- Problem Solvingcore
- Process Documentationcore
- Quality Assurance Monitoringcore
- Reporting and Analyticscore
- ServiceNow IT Service Managementcore
- Stakeholder Communicationcore
- Time Management and Prioritisationcore
- Written Communicationcore
- ABAP
- Adobe Illustrator
- Adobe Photoshop
- Confidentiality and Privacy Compliance
- Continuous Learning and Upskilling
- Google Workspace (Docs, Sheets, Drive)
- Microsoft Excel Data Management
- Power BI Reporting and Dashboards
- Process Improvement Identification
- Record Management
- Risk Identification
- Team Collaboration
Which of these do you have?
Tick the ones you haveCommon questions
Sources
- ABS OSCA 2024, occupation definition and task statements
- ABS Survey of Employee Earnings and Hours, May 2025, customised report.
- ABS, 2021 Census of Population and Housing based on usual place of residence (Custom Report). OSCA Experimental Estimates.
Role data is drawn from official Australian Government sources, and each figure names where it comes from. Where a role is not in the ABS classification, the page shows no government figures for it. Data may not reflect every local variation.
What Web Administrator workers move into, from ten years of tax records.
Last updated: 30 October 2026
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