Employment Consultant

An Employment Consultant works with job seekers, employers, and government agencies to facilitate labour market participation and career transitions. They assess client skills and barriers to employment, develop individualised job search strategies, and match candidates to appropriate vacancies across various industries and skill levels. The role is typically delivered within Australian employment services providers, disability employment services, or community organisations funded by the Department of Employment and Workplace Relations.

Conduct diagnostic interviews and skills assessments with job seekers to identify employment barriers, work history, qualifications, and career aspirations. Develop personalised employment plans aligned with Australian Government Workforce Australia or Inclusive Employment Australia provider requirements and client circumstances. Navigate and utilise government labour market information systems and job vacancy databases such as the Australian Government Job Search platform. Prepare job seekers for employment through CV development, interview coaching, and workplace behaviour guidance. Liaise with employers to identify current or anticipated vacancies, understand role requirements, and establish recruitment partnerships. Match eligible job seekers to vacancies and facilitate introductions between candidates and employers. Monitor and record client progress, employment outcomes, and service delivery compliance using provider management information systems. Provide advice on government employment assistance schemes including the Australian Apprenticeships Programme, wage subsidies, and transition to work arrangements.

The standard entry pathway requires a Certificate IV or Certificate III with at least two years of on-the-job training (ABS skill level 3). Specific qualification requirements vary by employer and state. Some employers may accept equivalent experience. Check yourcareer.gov.au for available courses and dewr.gov.au/skills-reform/free-tafe for subsidised training options.

The work is repetitive matching tasks across government systems, with heavy compliance reporting that eats your day. You'll deal with clients facing real hardship while having limited resources to actually help them, which causes burnout. Some basic matching tasks may be automated over time.

These jobs are spread across major cities where employment services providers have their head offices and larger client populations. Most positions are in metro areas; regional work exists but is sparse. Practically speaking, you need to be near a Workforce Australia or Inclusive Employment Australia provider, or community organisation office. Remote work is uncommon in this role.

Published for ANZSCO unit group 2231, the wider group this job sits in, not for this job on its own.

This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.

Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.

• Active Listeningcore
• Case Note Documentationcore
• Confidentiality and Privacy Compliancecore
• CRM System Operationcore
• Cultural Awareness and Sensitivitycore
• Customer Needs Assessmentcore
• Eligibility Assessmentcore
• Empathy and Emotional Intelligencecore
• Goal Setting and Planningcore
• Participant or Client Advocacycore
• Policy and Procedure Adherencecore
• Problem Solvingcore
• Service Navigation and Referralcore
• Verbal Communicationcore
• Written Communicationcore
• Administer appointments
• Conflict Resolution
• Inclusive Practice
• Microsoft Office Suite Proficiency
• Negotiation
• Professional Boundaries Maintenance
• Regulatory and Legislative Awareness
• Report Writing
• Stakeholder Communication
• Time Management and Prioritisation
• Trauma-Informed Communication

• ABS OSCA 2024, occupation definition and task statements
• ABS Survey of Employee Earnings and Hours, May 2025, customised report.
• ABS, 2021 Census of Population and Housing based on usual place of residence (Custom Report). OSCA Experimental Estimates.

Role data is drawn from official Australian Government sources, and each figure names where it comes from. Where a role is not in the ABS classification, the page shows no government figures for it. Data may not reflect every local variation.

Where our numbers come from.

What Employment Consultant workers move into, from ten years of tax records.

Last updated: 30 October 2026